At AceDesigns, we understand the situations when you may not be happy with the quality of products that you have purchased from any online stores, including ours. We would never like you to bear with the product that you would not use ever. These situations may lead to return of the purchased goods. Our Return Policy targets at assisting you to return the product back to us. The Return Policy is based on the law of the land and therefore, it is protected under the law as well.
In case you wish to return any item you have purchased from us, then you must initiate the return process within 14 days of getting the delivery. You can either send the product to us via post or you can visit our outlet physically. In case of a return through post, you would be required to bear the postage charges too. We always encourage the buyers to return the purchased items through traceable postal service or through registered post, so that they can be traced. It is important because they would be held responsible for any loss of parcel till it is received by us.
You must remember that items purchased at the store cannot be returned online.
Terms and Conditions of Returns Policy @AceDesigns:
At AceDesigns, we would always want you to love the products you have bought. However, if you have decided to return the item, then we will do the needful. However, you would be required to remember the following before you initiate the process of Return/ Refund:
- You need to return the said item within 14 days from the date of receiving the delivery
- You would need to produce the original to us when you return the item
- The item is in its original condition that can make us sell it again.
- Leave the items with original tags and any sewn labels still attached
- You would need to fill up a return form mentioning the details of the bought items.
- You must agree to the fact that are are some products that no outlet ever return.
At AceDesigns we regret that we are unable to accept the exchange or return of the following items:
- Cosmetics and fragrances
- Hair Care accessories
- Earrings and Jewelry
- Underwear and undergarments
You need to know that the items on sale would be exchanged only, they are not liable for refund, except for the products with some manufacturing defects.
Gift cards are not liable for any exchange or refund and will expire 12 months from the purchase date.